Frequently Asked Questions

📌 About FrenchyCorner

What is FrenchyCorner?

FrenchyCorner is a gateway to exceptional French craftsmanship.

Each item you find with us tells a unique story, born from the know-how of enthusiasts who put their heart and expertise into each creation.

Our artisans, truly committed to their craft, perpetuate age-old traditions while bringing a contemporary touch to their works.

At FrenchyCorner, we believe that each product has a soul, and we strive to share this richness with you.

Discover French craftsmanship in all its forms and let yourself be seduced by creations combining elegance, history and passion.

Are all your products Made in France?

The entire FrenchyCorner concept is based on highlighting French companies.

100% of the companies present and the products offered therefore meet the Made in France label.

🚚 Shipping & Orders

How long does shipping take?

We work with many French companies whose structure, organization and operation can vary significantly.

It is therefore necessary for FrenchyCorner to adapt to the operation of each.

Many products offered are directly manufactured to order and others can even be personalized.

Orders are processed the same day and delivered via DHL in 3–4 working days.

Can I track my order?

When your order is validated, an order confirmation email will be sent to you.

Once the order is ready to be shipped from its place of manufacture, a second email will be sent to you with a tracking number, allowing you to know the progress of your delivery according to the different stages of its shipment to its final destination.

What are the shipping fees?

FrenchyCorner practices a very low shipping cost policy so that you can access this French know-how without the cost of delivery being an obstacle.

FrenchyCorner has therefore chosen to participate in covering a major part of the shipping cost.

The shipping costs remaining at your expense, therefore only represent a small part of their real cost.

These shipping costs vary between 5 and 15 SGD depending on the weight, volume and particularity of the product shipped.

And all shipping costs will be free for any order over 150 SGD (or the equivalent in your local currency).

💳 Payments & Returns

What payment methods do you accept?

Visa, Mastercard, Singapore PayNow, Singapore GrabPay Online, Singapore SAM Kiosk, Singapore AXS Kiosk

Do you offer returns or exchanges?

Yes. If you change your mind, you can return any item within 14 days of delivery for a full refund of the product price. Items must be unused, unworn and returned in their original packaging. Return shipping costs are the customer’s responsibility, at local shipping rates, and original delivery fees are non-refundable.

If your item arrives damaged or defective, please contact us within 14 days of delivery at contact@frenchycorner.com with photos and a short description. The item must be returned to us, and we will then arrange a replacement or a full refund.

Personalised products cannot be returned. For hygiene reasons, underwear and beauty products can only be returned if unopened and sealed. Full details are available on our Shipping & Returns page.