Shipping & Returns

Shipping Policy

At FrenchyCorner, we proudly provide worldwide delivery exclusively via DHL from France.

Shipping Costs
FrenchyCorner maintains a low delivery cost policy to ensure that French craftsmanship is accessible without shipping being a barrier.
To achieve this, we work directly with a trusted and leading shipping partner, cutting out intermediaries to optimise costs.
We also absorb part of the shipping expense by keeping very low margins, so the fee you pay only covers a small portion of the actual cost.

Delivery is free on all orders over SGD 150 (or the equivalent in your local currency). Below this amount, delivery fees range between SGD 5 and SGD 15 depending on the weight, size and specifics of the item ordered.

Shipping Conditions & Delivery Times
Many items are made to order, which means production time is included in the overall delivery timeline.
This production period guarantees the quality and exclusivity of your purchase.

Orders are processed the same day and we deliver exclusively via DHL in 3–4 working days.

If your order contains products from different brands, they may be shipped separately, directly from their workshops, and arrive in multiple packages at different times.

Customs & Duties
All export and import duties and taxes are covered by FrenchyCorner. You will not pay any additional fees on delivery.
Once your order ships, you’ll receive a confirmation email with tracking details to follow your package’s journey.

Returns & Refunds

Changed your mind?
You can return any item within 14 days of delivery for a full refund of the product price. Items must be unused, unworn and returned in their original packaging. Return shipping costs are the customer’s responsibility, at local shipping rates. Original delivery fees are non-refundable.

Arrived damaged or defective?
Please contact us within 14 days of delivery at contact@frenchycorner.com, with photos and a short description. The item must be returned to us, and we will then arrange a replacement or a full refund.

How to return an item
Before sending anything back, please email us at contact@frenchycorner.com with your order number. We will reply with the return address. Once we have received and checked the item, your refund will be issued to your original payment method.

Exceptions
Personalised products cannot be returned or refunded.
For hygiene reasons, underwear and beauty products can only be returned if unopened and sealed.

Thank you for shopping with FrenchyCorner! For any questions, contact our support team: contact@frenchycorner.com